Raff Technologies FAQ
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Raff Technologies FAQ
Search your question
Raff Technologies FAQ
Billing and Payments
Billing and Payments
Pricing, invoices, usage charges, payment methods.
How does Raff Technologies pricing work?
Our pricing is pay-as-you-go, with hourly billing for virtual machines and usage-based billing for storage and databases.
How does Raff Technologies pricing work?
Our pricing is pay-as-you-go, featuring hourly billing for virtual machines and usage-based billing for storage and databases. The hourly rates for virtual machines are based on a standard month of 720 hours (30 days × 24 hours).
How does Raff Technologies pricing work?
Our pricing is pay-as-you-go, with hourly billing for virtual machines and usage-based billing for storage and databases.
How does Raff Technologies pricing work?
What payment methods are accepted?
What payment methods are accepted?
What payment methods are accepted?
What payment methods are accepted?
What is a billing cycle?
What is a billing cycle?
What is a billing cycle?
What is a billing cycle?
How am I billed? Is it pre-pay or post-pay?
How am I billed? Is it pre-pay or post-pay?
How am I billed? Is it pre-pay or post-pay?
How am I billed? Is it pre-pay or post-pay?
Are there any free tiers or trial periods?
Are there any free tiers or trial periods?
Are there any free tiers or trial periods?
Are there any free tiers or trial periods?
Are there any discounts for long-term commitments?
Are there any discounts for long-term commitments?
Are there any discounts for long-term commitments?
Are there any discounts for long-term commitments?
I linked my credit card, but I see a small charge. What is it?
I linked my credit card, but I see a small charge. What is it?
I linked my credit card, but I see a small charge. What is it?
I linked my credit card, but I see a small charge. What is it?
How does tax work?
How does tax work?
How does tax work?
How does tax work?
How is my tax location determined?
How is my tax location determined?
How is my tax location determined?
How is my tax location determined?
How can I claim tax exemption?
How can I claim tax exemption?
How can I claim tax exemption?
How can I claim tax exemption?
When are invoices generated?
When are invoices generated?
When are invoices generated?
When are invoices generated?
How do I view my invoices and payment history?
How do I view my invoices and payment history?
How do I view my invoices and payment history?
How do I view my invoices and payment history?
Will I be charged if I delete my machine before the end of the billing cycle?
Will I be charged if I delete my machine before the end of the billing cycle?
Will I be charged if I delete my machine before the end of the billing cycle?
Will I be charged if I delete my machine before the end of the billing cycle?
Do you charge for stopped instances?
Do you charge for stopped instances?
Do you charge for stopped instances?
Do you charge for stopped instances?
What Happens If I Upgrade My Server?
What Happens If I Upgrade My Server?
What Happens If I Upgrade My Server?
What Happens If I Upgrade My Server?
What is your policy on refunds?
What is your policy on refunds?
What is your policy on refunds?
What is your policy on refunds?
What happens if my payment fails?
What happens if my payment fails?
What happens if my payment fails?
What happens if my payment fails?
Are there any additional fees for support or other services?
Are there any additional fees for support or other services?
Are there any additional fees for support or other services?
Are there any additional fees for support or other services?
Does the monthly price include the cost of a Windows license?
Does the monthly price include the cost of a Windows license?
Does the monthly price include the cost of a Windows license?
Does the monthly price include the cost of a Windows license?
What are the data transfer costs?
What are the data transfer costs?
What are the data transfer costs?
What are the data transfer costs?
Account Management
Your profile, security settings, users.
How do I create a Raff Technologies account?
How do I create a Raff Technologies account?
How do I create a Raff Technologies account?
How do I create a Raff Technologies account?
How do I log into my account?
How do I log into my account?
How do I log into my account?
How do I log into my account?
How can I update my account information (email, password, personal details)?
How can I update my account information (email, password, personal details)?
How can I update my account information (email, password, personal details)?
How can I update my account information (email, password, personal details)?
Do you offer Two-Factor Authentication (2FA)?
Do you offer Two-Factor Authentication (2FA)?
Do you offer Two-Factor Authentication (2FA)?
Do you offer Two-Factor Authentication (2FA)?
How do I reset a forgotten password?
How do I reset a forgotten password?
How do I reset a forgotten password?
How do I reset a forgotten password?
Can I manage SSH keys for my VMs through the account?
Can I manage SSH keys for my VMs through the account?
Can I manage SSH keys for my VMs through the account?
Can I manage SSH keys for my VMs through the account?
Does Raff Technologies offer an API key for account/resource management?
Does Raff Technologies offer an API key for account/resource management?
Does Raff Technologies offer an API key for account/resource management?
Does Raff Technologies offer an API key for account/resource management?
Is there support for team accounts or multiple users?
Is there support for team accounts or multiple users?
Is there support for team accounts or multiple users?
Is there support for team accounts or multiple users?
How do I close my Raff Technologies account?
How do I close my Raff Technologies account?
How do I close my Raff Technologies account?
How do I close my Raff Technologies account?
How can I increase my account limits?
How can I increase my account limits?
How can I increase my account limits?
How can I increase my account limits?
Can I change my Account’s tax location?
Can I change my Account’s tax location?
Can I change my Account’s tax location?
Can I change my Account’s tax location?
How can I monitor my usage and costs?
How can I monitor my usage and costs?
How can I monitor my usage and costs?
How can I monitor my usage and costs?
Support
Getting help, documentation, contact options, SLAs.
How can I contact Raff Technologies for support?
How can I contact Raff Technologies for support?
How can I contact Raff Technologies for support?
How can I contact Raff Technologies for support?
What are the official support hours?
What are the official support hours?
What are the official support hours?
What are the official support hours?
Do you offer premium or paid support plans?
Do you offer premium or paid support plans?
Do you offer premium or paid support plans?
Do you offer premium or paid support plans?
Where can I find documentation, tutorials, or guides?
Where can I find documentation, tutorials, or guides?
Where can I find documentation, tutorials, or guides?
Where can I find documentation, tutorials, or guides?
Does Raff Technologies have a Service Level Agreement (SLA)?
Does Raff Technologies have a Service Level Agreement (SLA)?
Does Raff Technologies have a Service Level Agreement (SLA)?
Does Raff Technologies have a Service Level Agreement (SLA)?
How do I report abuse or security concerns?
How do I report abuse or security concerns?
How do I report abuse or security concerns?
How do I report abuse or security concerns?
Virtual Machines
Virtual Machines, specs, OS, access.
What types of VM plans do you offer?
What types of VM plans do you offer?
What types of VM plans do you offer?
What types of VM plans do you offer?
What operating systems are supported?
What operating systems are supported?
What operating systems are supported?
What operating systems are supported?
Can I install a custom OS using my own ISO file?
Can I install a custom OS using my own ISO file?
Can I install a custom OS using my own ISO file?
Can I install a custom OS using my own ISO file?
What kind of storage do VMs use? Is it SSD?
What kind of storage do VMs use? Is it SSD?
What kind of storage do VMs use? Is it SSD?
What kind of storage do VMs use? Is it SSD?
What is the network speed and bandwidth policy?
What is the network speed and bandwidth policy?
What is the network speed and bandwidth policy?
What is the network speed and bandwidth policy?
Are static IP addresses provided?
Are static IP addresses provided?
Are static IP addresses provided?
Are static IP addresses provided?
How do I manage my VM?
How do I manage my VM?
How do I manage my VM?
How do I manage my VM?
What is the process for deploying a new VM?
What is the process for deploying a new VM?
What is the process for deploying a new VM?
What is the process for deploying a new VM?
How do I access my VM?
How do I access my VM?
How do I access my VM?
How do I access my VM?
What are the performance characteristics of your VMs?
What are the performance characteristics of your VMs?
What are the performance characteristics of your VMs?
What are the performance characteristics of your VMs?
Do you offer any guarantees for uptime or performance?
Do you offer any guarantees for uptime or performance?
Do you offer any guarantees for uptime or performance?
Do you offer any guarantees for uptime or performance?
How does scaling work? Can I easily upgrade or downgrade my VM size?
How does scaling work? Can I easily upgrade or downgrade my VM size?
How does scaling work? Can I easily upgrade or downgrade my VM size?
How does scaling work? Can I easily upgrade or downgrade my VM size?
What are the backup and recovery options for VMs?
What are the backup and recovery options for VMs?
What are the backup and recovery options for VMs?
What are the backup and recovery options for VMs?
How are VM resources billed?
How are VM resources billed?
How are VM resources billed?
How are VM resources billed?
Are there any additional costs for VM services?
Are there any additional costs for VM services?
Are there any additional costs for VM services?
Are there any additional costs for VM services?
Can I migrate my VM from a different data center?
Can I migrate my VM from a different data center?
Can I migrate my VM from a different data center?
Can I migrate my VM from a different data center?
What are the network performance characteristics of your VMs?
What are the network performance characteristics of your VMs?
What are the network performance characteristics of your VMs?
What are the network performance characteristics of your VMs?
Do you offer dedicated IPs for VMs?
Do you offer dedicated IPs for VMs?
Do you offer dedicated IPs for VMs?
Do you offer dedicated IPs for VMs?
Solutions
Our provided solution to customers
How does the Raff Technologies platform help secure my web applications?
How does the Raff Technologies platform help secure my web applications?
How does the Raff Technologies platform help secure my web applications?
How does the Raff Technologies platform help secure my web applications?
What specific security features are built into Raff Technologies services?
What specific security features are built into Raff Technologies services?
What specific security features are built into Raff Technologies services?
What specific security features are built into Raff Technologies services?
Do you offer DDoS protection?
Do you offer DDoS protection?
Do you offer DDoS protection?
Do you offer DDoS protection?
How does Raff Technologies handle data encryption?
How does Raff Technologies handle data encryption?
How does Raff Technologies handle data encryption?
How does Raff Technologies handle data encryption?
What measures are in place for compliance?
What measures are in place for compliance?
What measures are in place for compliance?
What measures are in place for compliance?
How does your platform ensure high availability and reliability?
How does your platform ensure high availability and reliability?
How does your platform ensure high availability and reliability?
How does your platform ensure high availability and reliability?
How do you handle disaster recovery?
How do you handle disaster recovery?
How do you handle disaster recovery?
How do you handle disaster recovery?
What monitoring and alerting tools are available?
What monitoring and alerting tools are available?
What monitoring and alerting tools are available?
What monitoring and alerting tools are available?
Do you offer consulting services for web application security?
Do you offer consulting services for web application security?
Do you offer consulting services for web application security?
Do you offer consulting services for web application security?
Raff Technologies FAQ
Search your question
Raff Technologies FAQ
Search your question