Our comprehensive legal framework ensures transparency, compliance, and clarity in all our service agreements and policies.
Last updated: 10 November 2026
These Affiliate Terms are an agreement between you and Raff Technologies LLC, 30 N Gould St #48506, Sheridan, Wyoming 82801, United States ("Raff", "we", "us" and "our"). Raff Technologies LLC runs the program for affiliates in every country, including Türkiye, whichever company your Raff account contracts with under our Terms of Service.
These terms cover the Raff affiliate program. Section 19 also covers the referral credit that every Raff customer can earn without joining it. They add to our Terms of Service, Acceptable Use Policy and Privacy Policy, which keep applying to your Raff account. Where these terms and the Terms of Service differ about the program, these terms apply.
You accept these terms when you send your application to the affiliate program. Section 19 is part of the Terms of Service you accept when you sign up. If you apply for a company, you confirm that you may bind it, and "you" means that company.
2.1 Who can join. You need a Raff account in good standing, and you must be at least 18 years old and able to enter into a binding contract. A person or company may have only one affiliate account.
2.2 Your application. You apply from your dashboard and tell us where and to whom you will promote Raff. Your answers must be true and complete, and you must tell us if they change in a way that matters, for example a new main channel. We read every application and decide at our discretion. We email you our answer, with the reason if we decline. You can apply again 30 days after a decline.
2.3 Checks. We may ask you at any time to confirm who you are, who owns the websites and channels you promote on, the business you run, or how you promote Raff, including your ads and where your traffic comes from. We may hold your payouts until you answer.
2.4 Personal approval. Your approval is personal to you. You cannot sell, transfer or share it, your referral link or your commission.
3.1 How a referral is recorded. A person becomes your Customer when they click your referral link and sign up for a new Raff account within 90 days of that click, on the same browser. If they clicked the links of more than one referrer, the last click wins. We record the referral when the new account is created, and it then stays fixed, except under 3.4 and 3.5.
3.2 New customers only. We record a referral only for a new Raff account that is less than 7 days old and has not paid us before. These do not become your Customers: existing customers; people or companies that had a Raff account in the 12 months before; people already in talks with our sales team; and accounts already referred by someone else. A Customer is the referral of one referrer only. Payments for resources or projects moved into the new account from another Raff account earn nothing.
3.3 Tracking. Referrals depend on a cookie and on what the visitor's browser allows. If the visitor blocks or clears cookies, signs up on another browser or device, or our tracking fails, a referral may not be recorded. We work to record every referral, but we do not guarantee it, and no commission is owed on a referral we did not record.
3.4 Referrals that do not count. A referral does not count, even after it was recorded, when the Customer:
We may also decide that a referral does not count when the Customer signs up from the same IP address or network as you, or through a VPN or proxy that hides where they are. We may void a referral that does not count at any time, together with its commission that has not been paid. If commission on it was already paid, section 6.3 applies.
3.5 Corrections. Our records decide who referred a Customer. We may correct a referral that was recorded by mistake, by moving it to the right referrer or removing it. If you believe a referral is missing or wrong, tell us within 30 days of the Customer's sign-up, with the details you have. After that our records are final.
4.1 Product groups. Each product group has its own rate:
Software licences we pass on, such as Windows Server and Remote Desktop (RDS) user licences, earn no commission.
4.2 Program rates. The program rates apply to every affiliate. The current program rate for each group is shown in your dashboard under Refer and Earn, before you apply and while you are in the program.
4.3 Custom rates. We may agree a different rate with you:
A custom rate is valid only when we agree it in writing and it is shown in your dashboard. Nobody at Raff can agree a custom rate by chat or phone alone. When we agree one, we tell you the rate, the product groups or Customer it covers, its start date and, if it has them, its end date and conditions.
4.4 Which rate a Payment earns. A Payment earns the rate that applies to its product group on the day the Payment is made. Commission keeps the rate it was earned at, even if the rate changes later.
4.5 Changes to program rates. We can change the program rates for future Payments. Your dashboard shows a new rate from the day it starts. We email you at least 30 days before a lower program rate starts. A higher rate can start at any time.
5.1 How long. You earn on a Customer's Payments for 12 months from their first Payment. The first Payment must come within 12 months of the Customer's sign-up, or the referral earns nothing.
5.2 What counts. Commission is calculated on the money a Customer actually pays us for Raff products:
5.3 What does not earn. No commission is earned on:
5.4 Rounding. Commission is worked out per Payment and product group and rounded to the cent.
5.5 Corrections. Your dashboard shows commission as our system records it. We may correct errors either way. A correction in your favour is added to your commission. A correction against you is taken back as in 6.3.
6.1 Hold. Commission is pending for 30 days after the Payment. It then becomes approved and can be paid.
6.2 Money given back. If money goes back to a Customer, we take back the commission on that money, at the rate it earned. This includes a refund, a chargeback or payment dispute, a voided invoice, and a credit to their account balance when they delete or downsize a product.
6.3 How we take it back. If the commission is not paid yet, we reduce or cancel it. If it was already paid, the amount comes off your next payouts. If your commission does not cover it within 90 days, or you have left the program, you repay it within 30 days of our request. We may also take it off any other amount we owe you.
6.4 Suspected fraud. If we have good reason to believe that a Payment or referral involves fraud, abuse or a breach of these terms, we may hold its commission while we check, and void it if we confirm. If it was already paid, 6.3 applies.
7.1 When. We pay once a month, by the 7th, when your approved commission is $50 or more. A smaller amount carries over to the next month.
7.2 Before your first payout. You must give us:
We hold payouts until we have both, and until any check under 2.3 is complete.
7.3 How we pay. In US dollars by bank transfer, or in USDT on the TRC-20 network at one USDT for each US dollar. Fees charged by your bank, an intermediary bank, your exchange or your wallet are yours, and may reduce what arrives.
7.4 Your payout details. Keep your payout details correct in your dashboard. A transfer to the details you gave us counts as paid. USDT transfers cannot be reversed. If a transfer comes back to us, we send it again once you correct your details, less any fees the failed transfer cost us.
7.5 Commission we cannot pay. If you have not given us valid payout details and a tax form within 12 months after commission becomes approved, or a payout comes back and we cannot reach you within 12 months, that commission lapses, to the extent the law allows.
7.6 Sanctions. You confirm that you, your company and its owners are not on a sanctions list of the United States, the European Union or the United Nations, and you will tell us at once if that changes. We do not pay anyone, or to any country, region, bank or wallet, where the payment would break the sanctions or export control laws of the United States or another law that applies to us. This includes anyone on a United States sanctions list. We may hold or refuse a payout for this reason, and commission we cannot lawfully pay is not owed.
7.7 Taxes. You are responsible for the taxes on what you earn. We may report payouts to tax authorities as the law requires. If the law requires us to withhold tax, we pay you what is left after withholding.
7.8 Questions about a payout. Tell us within 30 days of a payout if you think it is wrong. After that, the payout and its statement in your dashboard are final.
7.9 Money, not credit. Commission is paid as money. It is not added to your account balance, and it cannot be used to pay your Raff invoices unless we agree in writing.
8.1 You must:
8.2 You must not:
A breach of 8.2 is a serious breach of these terms (section 10.3).
We give you a limited, non-exclusive, non-transferable licence to use the names, logos and badges in the brand kit in your dashboard, only to promote Raff under these terms. You may not change them or combine them with other marks. All rights in our brand, and its goodwill, stay with us. The licence ends when you leave the program or your affiliate account ends, and you must then remove our brand from your materials within 14 days.
10.1 Leaving. You can leave the program at any time by writing to [email protected].
10.2 Ending by us. We can end your affiliate account for any reason with 30 days' notice by email.
10.3 Suspension or ending for a breach. If you break these terms, or we have good reason to suspect fraud, abuse or a legal risk, we can suspend or end your affiliate account at once. We email you the reason. When we suspend you, all your commission that has not been paid is voided, and Payments made while you are suspended earn nothing. If we reactivate you, you earn again on Payments made from that day. Voided commission is not restored unless we decide otherwise.
10.4 What you are paid at the end. When you leave, or we end your affiliate account without a breach, we pay your approved commission with the next payout if it is $50 or more. Commission still pending on the last day, and an approved amount under $50, lapse. Payments made after the last day earn nothing, including from Customers you referred before.
10.5 Ending for a breach. When we end your affiliate account for a breach, all commission not yet paid is void, and you repay commission we paid on referrals or Payments that broke these terms.
10.6 Inactivity. We may close an affiliate account that has had no clicks and no commission for 12 months, after an email to you.
10.7 Your Raff account. Ending your affiliate account does not end your Raff account or products, unless you have also broken the Terms of Service or the Acceptable Use Policy.
We can change these terms or the program. We email you at least 15 days before a change takes effect, or 30 days before a lower program rate (4.5) or the end of the program. A change needed for legal, security or fraud reasons can take effect at once. We post the new version on this page with its date. A change applies from the day it takes effect and never changes commission already earned. If you do not agree with a change, you can leave the program before it takes effect. If you stay, you accept it.
If we end the program, we pay approved commission of $50 or more under section 7, unless section 10.5 applies.
Your custom rates and their conditions, and anything else we share with you that is not public, such as plans or prices before we announce them, are confidential. Share them only with your own advisers who must keep them confidential, or where the law requires. This continues for 2 years after you leave the program. You may share your own earnings.
To run the program we keep your application, payout details and tax form, as our Privacy Policy describes. We use them to review you, pay you, prevent fraud and meet our legal and tax duties. We share them only with those who help us do that, such as banks and payment providers, and with tax authorities when the law requires.
Your Customers are Raff's customers. Their contract is with Raff, and support, billing and decisions about their accounts are ours. You see your Customers only in masked form, and you must not try to find out who they are through the program. You are responsible for any personal data you collect in your own promotion.
The program, the dashboard and tracking are provided "as is". We do not promise any number of clicks, sign-ups or Customers, any level of earnings, or that the program will run without interruption.
15.1 Our liability. Our total liability to you for all claims about the program is limited to the commission we paid you in the 12 months before the claim. We are not liable for indirect or consequential loss, including loss of profit, revenue or goodwill. Nothing in these terms limits a liability that the law does not allow us to limit.
15.2 Your indemnity. You will defend Raff, the companies under common ownership with it and their staff against any claim arising from your promotion, your content, your breach of these terms, or your breach of a law or of anyone's rights, and pay the losses, fines and costs, including reasonable legal fees, that result.
You are an independent business, not our employee, agent, franchisee or legal partner. You cannot make promises or sign anything on our behalf. You pay your own costs. The program is not exclusive: we may work with other affiliates, including in your market, and Customers may also come to us in other ways.
These terms are governed by the laws of the State of Wyoming, USA. Before starting a dispute, write to us at [email protected] and give us 30 days to resolve it. Disputes about the program are resolved by binding arbitration in Wyoming under the rules of the American Arbitration Association, as section 15 of the Terms of Service describes for Raff Technologies LLC, and you waive any right to take part in a class action. A claim about the program must be brought within one year of the event it is about. Either of us may still ask a court for an urgent order to protect its brand or confidential information.
This section applies to every Raff customer who shares their referral link, including customers who are not affiliates. Whether a referral earns credit or commission is fixed when the friend signs up: commission if you were an approved affiliate then, credit if you were not.
Contact
Raff Technologies LLC, 30 N Gould St #48506, Sheridan, Wyoming 82801, United States